![Creating a ticket from the Create New menu - Documentation for Remedy with Smart IT 20.08 - BMC Documentation Creating a ticket from the Create New menu - Documentation for Remedy with Smart IT 20.08 - BMC Documentation](https://docs.bmc.com/docs/smartit2008/files/928590807/949475841/1/1597921042118/Create+Incident+PWA+Screen2.png)
Creating a ticket from the Create New menu - Documentation for Remedy with Smart IT 20.08 - BMC Documentation
Configuring the recurrent job settings for proactive problem management - Documentation for BMC Helix ITSM Insights 21.05 - BMC Documentation
![Synchronizing BMC Helix ITSM incidents with Jira issues by using BMC Helix iPaaS - Documentation for BMC Helix Multi-Cloud Broker 21.05 - BMC Documentation Synchronizing BMC Helix ITSM incidents with Jira issues by using BMC Helix iPaaS - Documentation for BMC Helix Multi-Cloud Broker 21.05 - BMC Documentation](https://docs.bmc.com/docs/mcbroker2105/files/1006298343/1021489377/3/1665502289376/iPaaS_ITSM+ticket+and+Jira+issue+integration.png)
Synchronizing BMC Helix ITSM incidents with Jira issues by using BMC Helix iPaaS - Documentation for BMC Helix Multi-Cloud Broker 21.05 - BMC Documentation
![Creating a ticket from the Create New menu - Documentation for Remedy with Smart IT 20.08 - BMC Documentation Creating a ticket from the Create New menu - Documentation for Remedy with Smart IT 20.08 - BMC Documentation](https://docs.bmc.com/docs/smartit2008/files/928590807/949475842/1/1597921042150/Create+Incident+PWA+Screen.png)